Saturday, November 19, 2011

Widgets claim no network connection when trying to sign in?

You have to restart your computer.

Widgets claim no network connection when trying to sign in?
There are several ways you can check network connections....





you have to get to a command line, and this applies only to PC's....





you get a DOS prompt and type in ipconfig/all if you have some flavor of Windows running. that command will tell you what your ip address is, your gateway to the internet and if you are connected, it will give you at least one DNS entry for the ISP's server. If you get that info, and have and DNS address, then do the following next.





type in ping (the dns ip address) like this...ping xxx.xxx.xxx.xxx





the command sends out 4 ICMP requests to that server which will be answered back (unless the ISP is blocking those) if you have at least 2 answers back, you have a bit of network issues, latency or line level issues, or similar problems whether dsl or cable.





If you get four answers back that the server actually answers...try ping www.yahoo.com if you can reach one of their servers, you have good internet connection.





If none of the above works, but you are getting browser contact to the internet with no problem, it's quite possibly a routing issue between your ISP and the next hop out. They may have done that intentionally...if so, you'll have to contact the tech folks for your ISP.





If none of the above works, then you don't have a good internet connection and you need tech support or a service call to get the connection problem fixed.





To help the ISP, if you own a router between your modem and your computer...shut it and your PC down for about a minute. then restart the router, wait about a minute and start your computer....then re run the DOS commands above and see if the browser works. Lots of times, the router will lose connection for a second or so, then can't reestablish because of a freeze in the firmware on the router.





If you own the router, you'll be responsible for it's malfunction...if the ISP owns it and you lease it, then you will have to get them to talk you through any issues on it.





Hope this helps....though network connectivity problems can be a bugger.


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